Welcome to Finery Beauty. By accessing or using our services, including our website, appointments, and beauty treatments, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully.
1. General Terms
1.1 These Terms and Conditions govern your use of our services, including booking appointments, purchasing products, and interacting with our website.
1.2 By using our services, you confirm that you are at least 18 years of age or have the legal consent of a parent or guardian.
2. Appointments and Cancellations
2.1 Booking: Appointments can be booked through our website, by phone, or in person at the salon. All bookings are subject to availability.
2.2 Cancellations and Rescheduling:
- You may cancel or reschedule your appointment with at least 24 hours’ notice without incurring any fees.
- If you cancel within 24 hours of your scheduled appointment, a cancellation fee may apply.
- No-shows or failure to attend your appointment without notice may result in being charged the full cost of the service.
2.3 Arriving Late: If you are late for your appointment, we will do our best to accommodate you; however, your service time may be shortened or rescheduled, and full charges may still apply.
3. Payments and Pricing
3.1 Pricing: All prices for our services are displayed on our website and in-store. Prices are subject to change at any time without notice. Taxes and fees may apply.
3.2 Payment Methods: We accept various payment methods, including credit cards, debit cards, and cash. All payments must be made at the time of service.
3.3 Deposits: Some services may require a deposit to secure the booking. Deposits are non-refundable if you fail to cancel or reschedule within the required time frame.
4. Refunds and Returns
4.1 Service Satisfaction: If you are not satisfied with a service provided, please notify us within 48 hours of your appointment. We will assess your concern and, if applicable, offer a redo of the service or provide a reasonable solution.
4.2 Product Returns: Unused, unopened products may be returned within 14 days of purchase for a full refund or exchange, provided they are in their original packaging. Used or opened products are non-returnable, except in cases of defects.
5. Health and Safety
5.1 Client Responsibility: You are responsible for informing us of any allergies, sensitivities, or medical conditions that may affect the services you receive. This includes skin conditions, eye sensitivities for eyelash extensions, and other health issues.
5.2 Hygiene: We follow strict hygiene and sanitation procedures to ensure the safety and well-being of our clients. If you have any concerns, please discuss them with your service provider prior to your appointment.
6. Limitation of Liability
6.1 No Guarantee: While we strive to provide high-quality services, results may vary based on individual factors such as hair type, skin condition, and aftercare. We do not guarantee specific outcomes.
6.2 Liability: Finery Beauty will not be liable for any direct, indirect, or consequential damages, injuries, or losses that arise from the use of our services, products, or website. This includes, but is not limited to, allergic reactions, injuries caused by improper aftercare, and any external circumstances beyond our control.
7. Intellectual Property
7.1 Ownership: All content on our website, including text, images, logos, and service descriptions, is the property of Finery Beauty and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
7.2 Use of Content: You may not reproduce, distribute, or use any content from our website or marketing materials without our express written permission.
8. Privacy
8.1 Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Third-Party Links
9.1 Our website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content or practices of these external sites.
10. Governing Law
10.1 These Terms and Conditions are governed by and construed in accordance with the laws, without regard to its conflict of law principles.
11. Changes to Terms
11.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.
